Waikiki Shopping Plaza
by Red Dot Digital Media | March. 2026 | Case Studies
Waikiki Shopping Plaza partnered with Red Dot Digital Media to design and install a network of four double-sided digital kiosk displays
Location: Waikiki, Honolulu, Hawaii • Industry: Retail & Hospitality • 2025
Project Completion: 2025
Equipment List:
- • BrightSign XT2145 media players
- • Peerless-AV Portrait Back-to-Back Kiosks for 65” monitors
• Samsung QM65C 65-inch monitors
• Samsung QH65C 65-inch monitors
• Wallboard CMS
Partners: BrightSign, Peerless-AV, Samsung, Wallboard
Project Scope:
Waikiki Shopping Plaza partnered with Red Dot Digital Media to design and install a network of four double-sided digital kiosk displays to promote newly opened restaurants and improve visitor navigation throughout the plaza. The kiosks provide visually engaging content that highlights each restaurant’s unique offerings while delivering clear, easy-to-follow wayfinding to help visitors discover and explore dining options throughout the property.
Installed in high-traffic areas of the plaza, the kiosks serve as central information hubs, combining dynamic restaurant promotion with intuitive mapping to enhance the overall guest experience.
Challenges:
As Waikiki Shopping Plaza expanded its dining portfolio with the opening of several new restaurants, the property team identified a growing need for a more effective way to communicate these new dining options to visitors. Traditional static signage lacked the flexibility to showcase multiple venues, highlight rotating promotions and provide real-time orientation within the plaza.
Red Dot was challenged to deliver a solution that aided:
• Visibility: Promote multiple restaurants in a way that felt cohesive and visually appealing, while aligning with the plaza’s premium environment.
• Navigation: Make it easier for guests, many of whom are first-time visitors, to quickly understand where restaurants are located and how to find them.
The solution needed to be modern, intuitive for everyday staff to manage, and durable enough for consistent public use.
Solution:
Red Dot designed and delivered a turnkey digital signage solution featuring four double-sided portrait kiosks equipped with 65-inch commercial displays. The kiosks were strategically placed to maximize visibility and ensure guests encountered relevant information at natural decision points throughout the plaza.
The digital experience was crafted to balance strong visual impact with ease of use. Restaurant content showcases branding, imagery and highlights key culinary offerings, while integrated maps clearly highlight each location within the shopping plaza.
The software interface allows non-technical users to easily update content, adjust layouts and tailor messaging as restaurants evolve or new tenants are added.
Red Dot managed the project end-to-end, including system design, hardware selection, installation and software configuration, ensuring a smooth deployment with minimal disruption to plaza operations.
” The most meaningful projects are the ones that truly elevate how people experience a space. These kiosks don’t just promote restaurants, they encourage discovery and remove friction for shoppers navigating the plaza. Just as important, we designed the system to be easy for the plaza team to manage and simple for us to support long-term. Delivering a solution that enhances the guest experience while remaining practical, serviceable and cost-effective makes this project especially rewarding for our team.”
– Darryl Kuder, CEO Red Dot Digital Media
Reason for choosing Red Dot:
Waikiki Shopping Plaza selected Red Dot based on the professionalism and clarity demonstrated throughout early conversations and planning sessions. The Red Dot team demonstrated a strong understanding of the plaza’s goals, and presented a collaborative approach to shaping a solution to meet the shopping plaza’s needs.
Equally important was Red Dot’s proven track record of delivering projects for high-profile clients across the island, which instilled confidence in their ability to execute seamlessly. Red Dot’s fully integrated approach managing software, hardware and installation simplified what otherwise would have been a complex, multivendor undertaking. Competitive, transparent pricing further solidified Red Dot as the right partner for the project.
” Working with Red Dot was a fantastic experience. Darryl and his team were highly professional, and the project was executed precisely as planned. The digital kiosks are sleek and visually striking, and the software interface is intuitive and easy to navigate, with customizable features that perfectly support the needs of our shopping plaza now and into the future.”
– Michelle Look / The Waikiki Shopping Plaza
Results:
The kiosks now serve as effective promotional platforms for the plaza’s restaurants, while making it easy for guests to navigate to their chosen destinations. Visitors can quickly understand what dining options are available and where to find them, encouraging exploration and increasing overall engagement across the property.
The flexibility of the system ensures the plaza can continue evolving its content strategy over time to support new openings, seasonal promotions and updated layouts without additional infrastructure changes.
